About & Company

What is Ticco?

Ticco is a community for people who shape cities. With in-person events and our online platform, we make it easier than ever for professionals to find and connect with their peers in a wide range of intersecting practices.

What is Ticco’s mission statement?

Our mission is to enable people who shape cities to embrace each other and collaborate as they usher our urban areas into the future.

Where does the name ‘Ticco’ come from?

Ticco gets its name from “Old Tjikko,” a clonal tree in Sweden. For nearly 10,000 years, Old Tjikko has sprouted new saplings and fostered an diverse ecosystem. Our team saw similarities between the many professions that come together to shape our cities, and the characteristics of this historic tree.

Eligibility & Verification

Who is eligible to use Ticco?

To use Ticco, you must meet these 2 eligibility requirements:

  1. Work in a profession that centers around cities, communities, and/or the built environment.
  2. Be a United States resident.

What types of professionals are on Ticco?

  • Architects
  • Artists
  • Community/Economic Development Professionals
  • Community Organizers
  • Contractors
  • Developers
  • Educators
  • Engineers
  • Food Economy Advocates
  • Government Employees
  • Graphic Designers
  • Historic Preservationists
  • Landscape Architects
  • Lawyers
  • Marketing Professionals
  • Real Estate Professionals
  • Sustainability Professionals
  • Transportation Professionals
  • Urban Planners
    & more!

Why is Ticco only offered in the United States?

We hope to eventually offer Ticco in other countries. However, doing so requires a deep understanding of other regions and their professional practices. As Ticco grows, we’ll be investing in research that will help us identify when and where we can expand.

Why do I have to wait for my account to be verified before I can claim it? What does 'verified' mean?

Our team manually reviews each request for access to ensure that those who join Ticco's community are real, practicing professionals, and that they meet our eligibility criteria.

To do this, we use the information you provide to us in the registration form and other publicly-available information online to confirm your professional status prior to issuing access to Ticco.

How long do I have to wait for my account to be verified?

We verify accounts daily. Most receive an email with login credentials within a few hours, but the process can take up to 48 hours after you join. If you've been waiting longer, feel free to contact us.

If I create an account, do I have to join?

No. If you create an account and then decide you do not want to join, you can simply ignore the activation email when you receive it.

Pricing

How much does Ticco cost?

Access to Ticco is $10/month or $115/year.

When you claim their account, you'll need to select one of these plans. Every user is given a 2-week free trial to try Ticco and decide if it's right for them. After that period is over, you'll be charged for your chosen subscription.

For those interested in purchasing 2 or more memberships, team plans are available. 

Why isn’t Ticco free?

To offer a free service, we'd have to collect a lot of creepy data about you and sell it to third parties (and fill our site with buggy banner ads.) We weren't too excited about that prospect! For just $10 a month you gain access to a robust community, great design, and an experience that protects your privacy.

Is there a free trial?

Yes! Everyone who joins Ticco has 2 weeks to use the platform before their card is charged. Enjoy your 2-week free trial, get comfortable with the platform, and please let us know if you have any questions. If you decide not to join during this trial, just select "Pause Membership" from within your Account Settings before the trial ends and you will not be billed.

Do I have to pay anything when I register?

Not a dime! Creating your account is completely free. Once verified, you'll receive login credentials by email. That is when you select your subscription preference and enter payment information.

Will my employer pay for me to use Ticco?

Many employers provide an allowance for professional development. Ticco falls into this category, and is generally paid for by employers who offer this benefit.

It may be helpful to inform your employer about their ability to obtain discounted memberships for yourself and other staff directly. With a team plan, employers also unlock exclusive advertising and sponsorship opportunities. Learn more about team plans.

Are my payments to Ticco tax-deductible?

Generally, yes! Ticco is a professional development expense. If you’re self-employed or otherwise, it is generally tax-deductible. Make sure to consult your CPA or other tax professional, since tax deductions can vary based on the individual and location.

Team Plans

Are discounted group rates available?

Yes! Ticco offers discounts for employers and groups who would like to purchase 2 or more memberships. Learn more about team plans here.

Referrals

Can I get a credit for referring a friend to Ticco?

Yes! Members get $5 in credit for every referral. Make sure your friends and colleagues enter your unique code when they join.

How do I find and share my referral code?

Sharing your referral code is easy! To find your referral code, log in to Ticco and click “Settings” under the “My Account” menu. Select “Account” on the left sidebar. Your referral code is displayed on this screen. You can share your referral code however you like—in person, on business cards, by email, on social media, etc.!

Account Management

How do I cancel my Ticco membership?

You can cancel anytime. Log in to Ticco and click “Settings” under the “My Account” menu. Select “Membership” on the left sidebar. Under “Plan” select “Pause Membership.” Pausing your membership will preserve your status as a Ticco member in case you choose to return to Ticco, but will cease all billing associated with your account. You will have access to the platform through the end of the current billing period after you pause your membership.

If I pause my membership, can I reactivate it later?

Yes! All you need to do is log in to Ticco. You’ll be prompted to confirm your subscription and method of payment, and once updated you’ll regain access to the platform.

How do I fully delete my account?

You may have your account and all associated information deleted by submitting a support request. Note that if we delete your account, your data and member history will be deleted. If you desire to join Ticco again in the future, you will be required to create a brand new account. If you would rather not face this possibility, you may simply pause your membership in your Account Settings. Doing so will stop all billing associated with your account, but will preserve your account and its activity.

Platform & Privacy

Can I see the platform before I join or before my team joins?
Yes! Ticco offers complementary demos of our platform to individuals and employers. To schedule a demo, complete this simple form.

What version of Ticco's online platform is currently available?
Ticco Alpha is currently open to members. This version of Ticco's online platform is fully functional, but is still in development. At this point we are seeking feedback from members through occasional surveys, and are using that feedback to guide development of features as we develop Ticco Beta.

What information does Ticco collect from me, and how is it used?

We offer insight into the information we collect from members in our Privacy Policy. This information is only used to provide services to you through Ticco’s platform and experiences, conduct internal communication, and manage your account. WE NEVER SELL OR TRANSFER MEMBER DATA OR INFORMATION TO OUTSIDE PARTIES. When requesting access and throughout their use of Ticco, members may be asked for optional demographic information. This information, and aggregated data relating to Ticco members, is used by Ticco to advocate for early-career professionals in our members’ professions and to improve Ticco’s services.

Retreats

What is a Ticco Retreat?

Ticco Retreats are in-person events that bring together professionals in a wide range of practices to network, enhance their professional knowledge, and make friends. Over 2 days, attendees participate in a series of fun, hands-on activities designed to get them up and moving and expose them to new ways of thinking about our work. 

When is the next Retreat?

Our next Retreat will take place November 7-8, 2019 in Detroit, Michigan! Note that Ticco's eligibility requirements for membership do not apply to retreats - anyone can come! Check out all of the details and register now here.

If I registered for a retreat and can no longer attend, can I get a refund?

As a standing policy, Ticco does not process refunds. However, if you registered for a retreat and can no longer attend we will happily carry over your registration to a future retreat of the same classification (place shapers, etc.) and will honor the price paid, regardless of the ticket cost of that next retreat.

FooterLogo

Ticco is the network
for people shaping cities. 

X