About & Company

What is Ticco?

Ticco offers professional development and networking tools for people who shape cities! Through in-person retreats and our online platform, we make it easier than ever for professionals to find and connect with their peers in a wide range of intersecting practices.

What is Ticco’s mission statement?

Our mission is to enable people who shape cities to embrace each other and collaborate as they usher our urban areas into the future.

Where does the name ‘Ticco’ come from?

Ticco gets its name from “Old Tjikko,” a clonal tree in Sweden. For nearly 10,000 years, Old Tjikko has sprouted new saplings and fostered an diverse ecosystem. Our team saw similarities between the many professions that come together to shape our cities, and the characteristics of this historic tree.

Eligibility & Verification

Who is eligible to use Ticco?

To use Ticco, you must meet these 2 eligibility requirements:

  1. Work in a profession that centers around cities, communities, and/or the built environment.
  2. Be a United States resident.

What types of professionals are on Ticco?

  • Anthropologists
  • Architects
  • Artists
  • Community/Economic Development Professionals
  • Community Organizers
  • Contractors
  • Developers
  • Educators
  • Engineers
  • Food Economy Advocates
  • Government Employees
  • Graphic Designers
  • Historic Preservationists
  • Landscape Architects
  • Lawyers
  • Marketing Professionals
  • Real Estate Professionals
  • Sustainability Professionals
  • Transportation Professionals
  • Urban Planners
    & more!

Why is Ticco only offered in the United States?

We hope to eventually offer Ticco in other countries. However, doing so requires a deep understanding of other regions and their professional practices. As Ticco grows, we aim to invest in research that will help us identify when and where we can expand.

Are all professionals on Ticco verified? What does 'verified' mean?

Yes! All professionals on Ticco are verified by our team - meaning we make sure they are real people who work with cities, communities, or the built environment in the United States.

When you create your Ticco account, a member of our team is notified. They'll review your profile and conduct due diligence online to verify your background. If all looks good (meaning your account is not a duplicate of an existing user, it doesn't seem like you're a fake person, or your profile doesn't look otherwise illegitimate) you're verified!

Pricing

How much does access to Ticco cost?

Access to Ticco is $10/month with no commitment. 

Interested in access for multiple people on your team? Look into team plans!

I can't afford access to Ticco. Can you help?

If you are a student, a recent graduate, or otherwise need financial assistance to join Ticco, please get in touch with our team by emailing billing@go-ticco.co. We are always happy to help!

Why isn’t access to Ticco free?

Ticco is currently offering a prototype of our online platform to a limited number of users. For quality control and to gather/address user feedback prior to the rollout of our beta, we are keeping the community intimate by charging for access. Ticco's beta platform is coming soon - and will be open to a much larger pool of professionals! If you're interested in being notified when we make changes in pricing, subscribe to our newsletter.

Is there a free trial?

Yes! Everyone who joins Ticco has 2 weeks to use the platform before their card is charged. Enjoy your 2-week free trial, get comfortable with the platform, and please let us know if you have any questions. If you decide not to join during this trial, just select "Pause Membership" from within your Account Settings before the trial ends.

Do I have to pay anything when I join?

Not a dime! Creating your account is completely free. Two weeks after you join, your card will be charged for your first month of access if you choose to continue using Ticco.

Will my employer pay for my Ticco access?

Many employers provide an allowance for professional development. Ticco falls into this category, and is generally paid for by employers who offer this benefit.

It may be helpful to inform your employer about their ability to obtain discounted memberships for yourself and other staff directly. With a team plan, employers also unlock exclusive advertising and sponsorship opportunities. Learn more about team plans.

Are my payments to Ticco tax-deductible?

Generally, yes! Ticco is a professional development expense. If you’re self-employed or otherwise, it is generally tax-deductible. Make sure to consult your CPA or other tax professional, since tax deductions can vary based on the individual and location.

Team Plans

Are discounted group rates available?

Yes! Ticco offers discounts for employers and groups who would like to purchase 2 or more memberships. Learn more about team plans here.

Account Management

How do I cancel my account?

You can cancel anytime. Log in to Ticco and click “Settings” under the “My Account” menu. Select “Membership” on the left sidebar. Under “Plan” select “Pause Membership.” Pausing will preserve your account data in case you choose to return in the future, but will cease all billing. You will have access to the platform through the end of the current billing period when you pause your account.

If I pause my membership, can I reactivate it later?

Yes! All you need to do is log in to Ticco. You’ll be prompted to confirm your subscription and method of payment, and once updated you’ll regain access.

How do I fully delete my account?

You may have your account and all associated information deleted by submitting a support request. Note that if we delete your account, all of your data will be deleted. If you want to re-join in the future, you will need to create a brand new account. If you would rather not face this possibility, you may simply pause your membership in your Account Settings. Doing so will stop all billing, but will preserve your profile and user data for your use later.

Platform & Privacy

Can I see the platform before I join or before my team joins?
Yes! Ticco offers complementary demos to individuals and employers. To schedule a demo, complete this simple form.

What version of Ticco's online platform is currently available?
Ticco's Alpha platform is currently available. The platform is fully functional, but is still in development. At this point we are seeking user feedback through occasional surveys, and are using that feedback to guide development of features as we develop Ticco Beta.

What information does Ticco collect from me, and how is it used?

We offer insight into the information we collect from users in our Privacy Policy. This information is only used to provide services to you through Ticco’s platform and experiences, conduct internal communication, and manage your account. WE NEVER SELL OR TRANSFER USER DATA OR INFORMATION TO OUTSIDE PARTIES WITHOUT EXPLICIT USER CONSENT. When requesting access and throughout their use of Ticco, users may be asked for optional demographic information. This information, and aggregated data relating to Ticco users, is used by Ticco to advocate for professionals and to improve Ticco’s services.

Media & Partners

I'm interested in partnering with Ticco. Who do I contact?

We're always open to exploring new partnerships! For partner inquiries, email media@go-ticco.co.

I'd like to write about Ticco and/or interview a member of your team for my publication. Who do I contact?

Thanks for reaching out! We're excited to share our work and mission with new audiences. Reach out to us at media@go-ticco.co.

Retreats

What is a Ticco Retreat?

Ticco Retreats are in-person events that bring together professionals in a wide range of practices to network, enhance their professional knowledge, and make friends. Over 2 days, attendees participate in a series of fun, hands-on activities designed to get them up and moving and expose them to new ways of thinking about our work. 

When is the next Retreat?

We host a spring and fall retreat each year. Our next Retreat for Spring 2020 will be announced soon!

I'd like to sponsor a Ticco Retreat. How much does it cost?

Thank you for your interest in supporting our upcoming retreat! Retreat sponsorships start as low as $250 and offer a range of benefits that correspond to the level of sponsorship. Sponsorships can be paid online or by mail. To request a sponsorship package, email retreats@go-ticco.co with your request. 

How do I get a Ticco Retreat to come to my city?

Send us an email! We love hearing from individuals and organizations who would like Ticco to visit their region. Get in touch at retreats@go-ticco.co.

If I registered for a retreat and can no longer attend, can I get a refund?

As a standing policy, Ticco does not process refunds. However, if you registered for a retreat and can no longer attend we will happily carry over your registration to a future retreat of the same classification (place shapers, etc.) and will honor the price paid, regardless of the ticket cost of that next retreat.

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Ticco is the network
for people shaping cities. 

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